Website AccessibilityStatement
CPP41419.com.au is committed to providing an inclusive, accessible experience for all users. We comply with WCAG 2.2 AA standards and continuously improve our accessibility features.
Our Accessibility Commitment
At CPP41419.com.au, we believe that access to quality real estate education should be available to everyone, regardless of their abilities or the technologies they use. Our commitment to accessibility goes beyond legal compliance – it's fundamental to our mission of inclusive education.
We strive to ensure our website meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. This means our platform is designed to be perceivable, operable, understandable, and robust for all users, including those who rely on assistive technologies.
Our accessibility efforts are ongoing and evolving. We regularly audit our content, conduct user testing with people who have disabilities, and implement feedback to continuously improve the user experience for everyone.
We recognize that accessibility is not a one-time achievement but a continuous process of improvement. Our dedicated accessibility team works to identify and address barriers, implement new features, and ensure that all new content and functionality meets our high accessibility standards.
Compliance Status
Last Audit: December 2024
Next Review: March 2025
Certification: Valid until Dec 2025
Accessibility Features by Category
Our comprehensive accessibility features are designed to support users with diverse abilities and needs
Visual Accessibility
Support for users with visual impairments, blindness, or low vision
- High contrast color schemes (4.5:1 minimum ratio)
- Scalable text up to 200% without horizontal scrolling
- Alternative text for all images and graphics
- Clear visual focus indicators for keyboard navigation
- Consistent layout and navigation patterns
- Screen reader compatible semantic markup
Hearing Accessibility
Features for users who are deaf or hard of hearing
- Captions and transcripts for video content
- Visual indicators for audio notifications
- Text-based contact options available
- No auto-playing audio content
- Sign language interpretation upon request
- Written alternatives for audio instructions
Motor Accessibility
Support for users with mobility or dexterity limitations
- Full keyboard navigation support
- Large clickable areas (minimum 44x44 pixels)
- No time-dependent interactions required
- Adjustable timeout periods
- Voice control software compatibility
- Alternative input method support
Cognitive Accessibility
Design considerations for users with cognitive differences
- Clear, simple language throughout
- Consistent navigation and page structure
- Error prevention and clear error messages
- Progress indicators for multi-step processes
- Headings and labels that describe purpose
- Predictable functionality and behavior
WCAG 2.2 AA Compliance Details
Our compliance with the four fundamental principles of web accessibility
Perceivable
Information must be presentable in ways users can perceive
- Text alternatives for non-text content
- Captions and alternatives for multimedia
- Content can be presented in different ways without losing meaning
- Easier for users to see and hear content
Operable
User interface components must be operable
- All functionality available via keyboard
- Users have enough time to read content
- Content doesn't cause seizures or vestibular disorders
- Users can navigate and find content
Understandable
Information and UI operation must be understandable
- Text is readable and understandable
- Content appears and operates predictably
- Users are helped to avoid and correct mistakes
Robust
Content must be robust for interpretation by assistive technologies
- Maximize compatibility with assistive technologies
- Valid, semantic HTML markup
- Future-proof accessibility features
Assistive Technology Support
Our website is tested and optimized for compatibility with leading assistive technologies
Screen Readers
NVDA, JAWS, VoiceOver, TalkBack
- Semantic markup
- ARIA labels
- Skip navigation
- Landmark regions
Keyboard Navigation
Tab, Arrow keys, Enter, Space
- Logical tab order
- Visible focus
- Keyboard shortcuts
- No keyboard traps
Voice Control
Dragon, Voice Control, Voice Access
- Clickable elements
- Clear labels
- Predictable names
- Large targets
Switch Navigation
Single or dual switch devices
- Sequential navigation
- Focus management
- Clear activation
- Timeout controls
Magnification Software
ZoomText, MAGic, OS zoom tools
- Responsive design
- Scalable text
- No horizontal scroll
- Reflow support
High Contrast Tools
OS high contrast, custom themes
- Color independence
- Contrast compliance
- Custom CSS respect
- Pattern alternatives
Accessibility Testing & Quality Assurance
Our comprehensive testing methodology ensures consistent accessibility standards
Automated Testing
Tools & Methods:
Every deployment
100% of pages
Manual Testing
Tools & Methods:
Weekly
Core user journeys
User Testing
Tools & Methods:
Quarterly
Key workflows
Expert Review
Tools & Methods:
Annually
Complete site audit
Alternative Formats & Support Services
We provide multiple ways to access our content and dedicated support for accessibility needs
Alternative Formats
- Large print documents
- Audio recordings
- Braille materials
- Electronic text formats
- Sign language interpretation
Personal Support
- Dedicated accessibility team
- One-on-one assistance
- Custom accommodation plans
- Technology setup assistance
- Ongoing support throughout course
Response Times
Accessibility Feedback & Support
We welcome your feedback and are here to help with any accessibility needs
Report Accessibility Issues
If you encounter any accessibility barriers while using our website, please let us know. Your feedback helps us improve and ensures everyone can access our services effectively.
When reporting issues, please include:
- • The specific page URL where you encountered the issue
- • Your operating system and browser version
- • Assistive technology being used (if applicable)
- • Detailed description of the problem
- • Steps to reproduce the issue
Multiple ways to reach us:
Accessibility Support Team
Our dedicated team is here to assist with all accessibility needs
Available Support:
- Website navigation assistance
- Alternative format requests
- Assistive technology guidance
- Course accommodation planning
- General accessibility consultation
Support Hours:
Monday - Friday: 8:00 AM - 6:00 PM AEST
Saturday: 9:00 AM - 2:00 PM AEST
Emergency accessibility issues: 24/7 email support
Our Commitment to Continuous Improvement
Accessibility is an ongoing journey, not a destination. We regularly review our practices, implement user feedback, and stay current with evolving accessibility standards and best practices.
Regular Audits
Quarterly accessibility audits and continuous monitoring
User Testing
Regular testing with users who have disabilities
Standards Evolution
Staying current with WCAG updates and best practices