ASQA Standard 5.2

Student Information and Fees

High Audit Risk

Clear disclosure of all CPP41419 costs, refund policies, and student rights before enrollment.

Student Protection Guide

What fee information should I receive upfront?

Total course cost, payment schedules, refund policy, and any additional fees. This should be in writing.

Common Compliance Failures

Hidden fees, unclear refund policies

What Students Should Check

  • Ask your RTO to explain how they comply with Standard 5.2
  • Request evidence of policies and procedures related to this standard
  • Check ASQA's register for any compliance actions against the RTO

Standard 5.2 Quick Facts

Audit Risk:
High
Applies to:All RTOs delivering CPP41419
Student Impact:Direct quality protection

Protect Yourself from Non-Compliant RTOs

Standard 5.2 compliance is essential for quality CPP41419 training. Use our tools to verify RTO compliance before enrolling.