Privacy Policy
How we collect, use, and protect your personal information
This Privacy Policy explains how CPP41419.com.au ("we", "us", or "our") collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Personal Information Do We Collect?
We may collect the following types of personal information:
- Name, email address, phone number, and other contact details
- Demographic data such as location and postcode
- Technical data including IP address, browser type, and device information
- Usage data when you interact with our website
- Information submitted through forms, surveys, or contact requests
- Career and educational background (if provided for course matching)
2. How Do We Collect Your Information?
We collect information through various methods:
- Directly from you: When you register, fill out forms, take our quiz, or contact us
- Automatically: Via cookies and website analytics tools (see our Cookie Policy)
- From third parties: Such as educational institutions or training providers (with your consent)
3. How Is Your Information Used?
We use your personal information to:
- Provide course recommendations and educational guidance
- Respond to inquiries and provide customer support
- Connect you with appropriate Registered Training Organisations (RTOs)
- Improve our website and user experience
- Send newsletters, updates, or relevant educational materials (with your consent)
- Conduct research and analysis to improve our services
- Comply with legal obligations and regulatory requirements
4. Disclosure of Personal Information
We may disclose your personal information to:
- Educational partners: RTOs and training providers you express interest in
- Service providers: Who assist us in operating our website (e.g., hosting, analytics)
- Government authorities: Where required by law or to comply with regulatory requirements
- Professional advisers: Such as lawyers or accountants when necessary
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access or disclosure
- Misuse, interference, or loss
- Unauthorized modification
Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Access and Correction
Under the Australian Privacy Principles, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
To exercise these rights, please contact us at info@cpp41419.com.au. We will respond within 30 days of your request.
7. Complaints
If you believe your privacy has been breached or you have concerns about our handling of your personal information:
- Contact us first: Email info@cpp41419.com.au with your concerns
- We will investigate: And respond within 30 days
- If unresolved: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
8. International Transfers
Your information may be transferred to, stored, or processed in countries outside of Australia, including:
- United States (for hosting and analytics services)
- European Union (for certain service providers)
We ensure that any international transfers comply with the Australian Privacy Principles and that appropriate safeguards are in place.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.
10. Children's Privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a notice on our website
- Updating the "Last Updated" date
- Sending you an email (if we have your contact details)
12. Contact Us
For any privacy-related queries or concerns, please contact us:
- Email: info@cpp41419.com.au
- Website: Contact Form